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Friendly Advice

A Road Traffic Accident can be an extremely stressful and inconvenient experience and our friendly and expert staff are always on hand to give you help and advice. If you have an accident that is not your fault Auto Legal Direct offer a unique package of services to handle every aspect of your claim. All our claims are dealt with entirely in-house, therefore ensuring continuity and complete control. Although the third party is liable for all your cost in a non-fault accident, you still have a duty of care to ensure that these costs are kept to a minimum. Your ALD claims handler will ensure that your case is run as efficiently as possible.

Recovery/Replacement Vehicle

If your vehicle is un-roadworthy following a non-fault accident, we will arrange for it’s immediate recovery and storage at our secure premises. An Independent engineer will be instructed by us to provide a detailed report on your damaged vehicle.
If your car was damaged due to the negligence of another insured driver we will provide you with a replacement vehicle for the duration of the repairs. Alternatively, if your vehicle is judged to be beyond economical repair, a replacement hire vehicle will be provided until you are in a financial position to replace your own vehicle.

Repair Your Vehicle

If your vehicle is a repairable prospect, then those repairs will be carried out in our approved bodyshop in accordance with the Independent Engineers Report, once again ensuring that our claim handlers have complete control of your claim.

Personal Injury

If you are involved in a non-fault Road traffic Accident and suffer personal injury you may be entitled to claim compensation for your injuries and loss of earnings. ALD have an Independent Panel of Solicitors and will appoint one of these experts to handle every aspect of your Personal injury Claim and ensure that you receive prompt settlement. ALD have an excellent working relationship with all Panel Solicitors, with both parties keeping the other constantly updated.

Our costs recovery team will handle all aspects of your claim against the other party to recover:

  • The Total Vehicle Repair Cost or write-off Value.
  • Replacement Car Hire Charges.
  • Compensation for Any Personal Injury.
  • Loss of Earnings.
  • Other Out of Pocket Expenses.

Where liability can be clearly contributed to a negligent third party driver – We will provide the following:

  • Immediate Response to recover your damaged vehicle.
  • Repair of your damaged vehicle.
  • A replacement vehicle whilst your own car is off the road or under repair.

If you feel like any of our services can help you out with problems that you are currently suffering from, then please contact us here for professional advice.